Mobile Banking

Card Controls

Lost your debit card? Notice unusual activity on your debit card? Card Controls is a new feature of our Lake City Bank Mobile Banking app that allows you to turn your debit cards on and off in seconds with a simple tap – no need to call the bank!*

It also allows you to set restrictions and alerts for your debit card based on:

  • Transaction amount
  • Transaction type, like eCommerce, ATM and in-store
  • Merchant type, like gas stations, restaurants and grocery stores
  • Geography, like regions in which you normally use your card and international transactions

To enroll:

  • Sign in to the Lake City Bank Mobile Banking app. If you don’t currently use Lake City Bank Mobile Banking, you can learn more about how to sign up here.
  • Tap on “More” in the menu across the top or bottom of the screen.
  • Tap “Card Controls,” and your eligible debit cards will be automatically enrolled and displayed in a list on the screen.

To set up alerts:

  • Sign in to the Lake City Bank Mobile Banking app. If you don’t currently use Lake City Bank Mobile Banking, you can learn more about how to sign up here.
  • Tap on “More” in the menu across the top or bottom of the screen.
  • Tap “Alerts,” then “Cards.”
  • A list of your eligible cards will appear. Tap on each card in the list to customize alerts for that card.

Questions or concerns? Call our One Call Center at (888) 522-2265 or drop in one of our branch locations.

*If you are turning your debit card off because of fraud, you will still need to call the bank to close that card and order a new one. Turning your card off in Card Controls only prevents the card from being used as long as it is turned off.

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