Contact Us

Email Us

Thank you for your interest in Lake City Bank. Should you have any questions, please fill out the form below and we will get back with you as soon as conveniently possible. You may also contact our One Call Center to speak with a Lake City Bank representative. Additional information is below.

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Live Chat

Live chat is a convenient way to directly connect with our support teams. Our live chat agents have an in-depth knowledge of our accounts and services to help you navigate to the resources you need in Lake City Bank Digital or on our website and can answer your questions. Our agents can even connect into your screen with you, called co-browsing, to see what you’re seeing on your screen to better assist you. To start a chat, simply click on the chat bubble on your screen.

Live chat is available Monday through Friday, 8:00 a.m. to 5:00 p.m.

You can leave us a message in chat after hours and we will respond the next business day.

Request an Appointment at a Branch

Want an appointment at one our branches? Now you can request one through our website! Simply fill out this form. After you submit the form, someone from the branch will contact you within one business day to schedule your appointment.

 

One Call Center

(888) 522-2265

Our One Call Center is a quick and efficient way to learn more about our products and services.

  • Answers to Online Banking questions
  • Product information
  • New account services
  • Loan applications
  • Brokerage services
  • Friendly customer assistance

Our representatives are available to take your calls during the following hours:

  • Monday through Friday, 7:00 a.m. to 7:00 p.m.
  • Saturday, 8:00 a.m. to 5:00 p.m.
  • Sunday, 10:00 a.m. to 4:00 p.m.

Automated (Telephone Banking) Service is available 4 a.m. to midnight to handle routine inquiries and transactions quickly and privately (e.g., transfer money between Lake City Bank accounts, check account balance, access account history).

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