Mobile App Privacy Policy

Last Update: July 2023

To use some features of our apps, you’ll need to allow certain permissions, including

  • Camera: Allows access to the device’s camera
  • Location: Allows access to location
  • Access to external storage: Allows access to files/media on the device
  • Contact List: Allows access to contacts on the device

You can change permissions at any time in your device settings. Geolocation information can be monitored on a continuous basis in the background, only while the App is being used or not at all, depending on how you have set up your device settings.

FACTS

WHAT DOES LAKE CITY BANK DO
WITH YOUR PERSONAL INFORMATION?

WHY?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and transaction history

When you are no longer our customer, we continue to share your information as described in this notice.

HOW?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Lake City Bank chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information
Does Lake City Bank share?
Can you limit this sharing?
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No We Don't Share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No We Don't Share
For nonaffiliates to market to you No We Don't Share

Questions

Call (888) 522-2265, email us at lcbdirect@lakecitybank.com or write us at Lake City Bank Customer Service, P.O. Box 1387, Warsaw, IN 46581-1387.

What We Do
How does Lake City Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

 

Our employees are trained to comply with these security measures. We also limit our employees’ access to customer information based on their responsibilities.

How does Lake City Bank collect my personal information?

We collect your personal information, for example, when you

  • Apply for a loan or open an account
  • Provide account information or tell us about your investment or retirement portfolio
  • Give us your income information

We also collect your personal information from others, such as credit bureaus or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
What We Do
How does Lake City Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

 

Our employees are trained to comply with these security measures. We also limit our employees’ access to customer information based on their responsibilities.

How does Lake City Bank collect my personal information?

We collect your personal information, for example, when you

  • Apply for a loan or open an account
  • Provide account information or tell us about your investment or retirement portfolio
  • Give us your income information

We also collect your personal information from others, such as credit bureaus or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Lakeland Financial Corporation, a bank holding company, is an affiliate of Lake City Bank
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Lake City Bank does not share with nonaffiliates so they can market to you
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit card companies
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Lakeland Financial Corporation, a bank holding company, is an affiliate of Lake City Bank
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Lake City Bank does not share with nonaffiliates so they can market to you
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include credit card companies

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