Digital Investing FAQs
Simply log in to Lake City Bank Digital and click on the Digital Investing account tile. You’ll follow the prompts and answer a few questions to sign up. Once you’ve completed the prompts, you can start investing.
No, you don’t need to create a separate login or account. Digital Investing is accessed through Lake City Bank Digital. Once you’re enrolled in Lake City Bank Digital, you won’t need to set up another login or download another app.
Yes, Digital Investing is designed to work seamlessly within Lake City Bank Digital. This also means you don’t have to create a separate login or download another app to manage your Digital Investing investments like other investment platforms. Click here to to learn more and enroll in Lake City Bank Digital. You will also need an open Lake City Bank personal checking or savings account.
You must be 18 years old or older to invest through Digital Investing.
An annual management fee of 0.40% based on the value of assets in your Digital Investing account applies. For example, if you have an average of $1,000 in your investment account, you will pay $4.00 per year. The fee is charged monthly in arrears and automatically deducted from your Digital Investing account, so you don’t need to do anything yourself to pay this management fee. This annual management fee is a “Wrap Fee,” which means there are no additional costs related to investing (including deposits, withdrawals and trades).
No. Digital Investing is offered through Eko Investments, Inc. Eko’s “Investments as a Service” enables Lake City Bank to offer Digital Investing directly on our digital banking platform. Investment products used by Eko are not FDIC insured, are not a deposit, are not obligations of, nor guaranteed by Lake City Bank and may involve risk including possible loss of principal. You can read Eko’s disclosures here.
The minimum amount to start investing is $10. You can set up recurring transfers into your Digital Investing account to automate how you fund further investments.
Once you answer a few questions to determine your investing risk tolerance and goals, Digital Investing creates and manages a personalized portfolio for you. You can also add individual securities to further customize your portfolio.
Additional deposits are automatically invested evenly across securities in your portfolio. For example, if you deposit $10 into Digital Investing and you have five different securities in your portfolio, then $2 would be invested in to each security.
You can start a live chat with us by clicking the chat bubble on your screen, send us an email or call our One Call Center at (888) 522-2265.
Yes, you can deposit money from a non-Lake City Bank account into your Digital Investing account. Any money that you withdraw from Digital Investing must be deposited into a Lake City Bank account.
You can liquidate your Digital Investing holdings at any time and the balance will transfer to your designated Lake City Bank account. Please note that liquidating any holding generally triggers a taxable event and should be considered carefully.
If you have a tax statement available, you can find it by opening Digital Investing and clicking Account and then Documents and Statements. From there, select Tax Statements to find the tax statement you’re looking for. You can download your tax statements as well.
Yes, you can find account statements by opening Digital Investing and clicking Account and then Documents and Statements. You can download your account statements as well.
We offer Digital Investing though Eko Investments, Inc., and Alpaca Securities the Broker Dealer partner of Eko Investments, Inc. Your ACH transfers in Digital Investing will be from Alpaca Securities.
You will periodically received automated emails to alert you about activity on your Digital Investing account. This can include transfers, tax statement availability and weekly portfolio performance updates. The emails will be from no-reply@lakecitybank.com.
Digital Investing is offered through Eko Investments, Inc. Eko’s “Investments as a Service” enables Lake City Bank to offer digital investments directly on our digital banking platform. Investment products used by Eko are not FDIC insured, are not a deposit, are not obligations of, nor guaranteed by Lake City Bank and may involve risk including possible loss of principal. Fees will apply. Click here to access Eko’s disclosures.
Eko Investments Inc is an SEC Registered Investment Advisor. Brokerage services are provided to clients by Alpaca Securities LLC, an SEC registered broker-dealer and member FINRA. Member of SIPC. Securities in your account protected up to $500,000. For details, please see https://www.sipc.org.
Eko does not make any representations or warranties as to the accuracy, timeliness, suitability, completeness, or relevance of any information prepared by any unaffiliated third party, whether linked to Eko’s web site or incorporated herein, and takes no responsibility therefor. All such information is provided solely for convenience purposes and all users thereof should be guided accordingly.
Eko’s investment advisory services are available only to residents of the United States, age 18 years or older, in jurisdictions where Eko is registered. Past performance is no guarantee of future results. Any historical returns and/or expected returns are hypothetical in nature and may not reflect actual future performance.
