Online Security

Site Security Features

New advances in security technology are happening daily, and Lake City Bank is constantly evaluating its security architecture to ensure that it provides the highest level of privacy and safety for our banking clients. These are some of the many measures we take to ensure a secure online banking environment:

128-bit Browser Encryption
In order to access the Internet banking product on Lake City Bank’s web site, your computer must run 128-bit encryption in a modern web browser. Software using 128-bit encryption is roughly 300,000,000,000,000,000,000,000,000 times stronger than 40-bit encryption.

To ensure that you are protected, please use the links below to download the most recent version of your browser. Always turn on automatic updates to be sure that you receive the latest security patches.

Internet Explorer, Edge, Firefox, Safari, Chrome, Opera

In addition, make sure your computer security solution provides protection against “key loggers.” This is a type of computer infection that records your screen images and keystrokes, and then sends them to remote computers. This can give hackers access to your secret questions and answers if you have seen or entered them on your computer. Check with your computer security vendor if you are unsure of your level of protection.

Session Time-Out Feature
Logging off and clicking the “X” are not the same thing.

It is important to remember to click “Log Off” each time you finish an Internet banking session. Just clicking the “X” to close your browser leaves your session open for tampering. Our session time-out feature will close your session after 20 minutes of inactivity. This will also help protect you in case you are pulled away from the computer in mid-session. If your session does time out, you will need to log back in to continue.

Internal Procedures and Your Responsibilities
Strict internal procedures are in place at Lake City Bank.

Customers have their own set of responsibilities in providing security for their Internet bank account. Passwords must be kept secret. Users should make sure that no one is physically watching as passwords are entered. It is important to remember to exit the browser when leaving the computer.

If your PC is unattended with the browser running and a valid username and password cached, anyone can gain access to the account. Users should also use precautions to keep computers clean and free from viruses that could be used to capture password keystrokes.

Advanced Authentication
Personal Internet Banking provides additional layers of security at login to help safeguard your information. This technology recognizes if your computer and/or mobile device has been used before to access your account. A more secure and behind the scenes process validates your device, username and password. If you login from a device that has not been used in the past, you will be asked to validate your identity through a one-time security code via a phone call or text message instead of the simple challenge questions you set up in the past. If getting the security code via a phone message is not possible (or if we do not have a valid phone number on file), then you will be asked to answer a series of out-of-wallet questions to validate your identity.

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